Answered By: Matt LaBrake
Last Updated: Mar 28, 2017     Views: 19

If you are logged into Blackboard, you will not be prompted to enter a password to access a database or electronic book.  If are prompted for a password, it’s likely because you have been logged out of Blackboard after a period of inactivity.  You may think you're logged in, but Blackboard will log you out after you have been inactive for a period of time.

Log out of Blackboard, then log back in. Click on the library tab, then the “Research / Explore” drop-down menu. Select databases or eBooks depending on what you are looking for.

After following these steps, if you are still being asked to enter a password, please contact a librarian through our live chat service. It is possible that we do not subscribe to certain modules of certain databases. A librarian will be able to point you in the right direction.

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