Answered By: Matt LaBrake Last Updated: Mar 28, 2017 Views: 21
If you are logged into Blackboard, you will not be prompted to enter a password to access a database or electronic book. If are prompted for a password, it’s likely because you have been logged out of Blackboard after a period of inactivity. You may think you're logged in, but Blackboard will log you out after you have been inactive for a period of time.
Log out of Blackboard, then log back in. Click on the library tab, then the “Research / Explore” drop-down menu. Select databases or eBooks depending on what you are looking for.
After following these steps, if you are still being asked to enter a password, please contact a librarian through our live chat service. It is possible that we do not subscribe to certain modules of certain databases. A librarian will be able to point you in the right direction.